Account Customer Representative

Trent Finley-Farmers Insurance Agency

United States
Aug 5th, 2022
$ 32000 - 75000 / Year

If you enjoy helping others and are a compassionate, customer-focused individual, then apply to the Finley Insurance Agency today! We are looking for an exceptional insurance personal lines account customer representative to join our team. We are a family-owned business and pride ourselves on our outstanding insurance products and customer service. Training at all levels is provided. Apply now and we will contact you about the next steps in the interview process. Thank you for considering us.

Salary Range: $32000.00 – $75000.00 per year
This is a remote position
Benefits

  • Base Salary
  • Health Insurance for Full-Time Employees
  • Hands On Training
  • Industry-leading training program
  • Life Insurance
  • Paid Holidays
  • Base Salary with Commissions
  • Bonus Opportunities
  • Paid Time Off (PTO)
  • Weekends Off
  • Holidays Off


Responsibilities

  • Provide exceptional customer service
  • Be outstanding at relationship building
  • Complete Evidence of Insurance requests
  • Immediately greet all customers, entering the office, in a friendly and helpful manner
  • Verify phone numbers, addresses and email addresses with each customer contact and update customer information
  • Return all phone messages promptly
  • Ask each customer for referrals and explain our referral program
  • Maintain client relationships with follow up phone calls.
  • Stay up-to-date on industry market trends and best practices
  • Provide policies to new clients and explain benefits/risks of the policy


Requirements

  • Great Customer Service Skills
  • Possess a genuine willingness to learn, be intuitive, resourceful and coachable.
  • Possess an upbeat, positive and enthusiastic attitude
  • Exceptional Business Writing and Editing Skills
  • Works well with other employees and is a team player with a positive attitude.
  • Strong communication skills, both oral and written
  • No insurance experience required but must be willing to learn

If you require alternative methods of application or screening, you must approach Trent Finley-Farmers Insurance Agency directly to request this, as we're not responsible for the employer's application process.

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