Illinois - US Full Time 1 week ago

Service BDC Representative

DuPage Chrysler Dodge Jeep Ram in Glendale Heights is looking for Service BDC Reps . to join their industry-leading service team! They are looking for an energetic individual with great customer service skills – Apply today!

Start your career with Chrysler !

Job Responsibilities:

  • Schedule service appointments
  • Reschedule missed service appointments
  • Other assignments for outbound call include but are not limited to safety recalls, recommended services, special order parts, declined service, pre-paid maintenance
  • Book appointments based on maintenance schedule in accordance with company policies and manufacturers specifications
  • Assist with answering customer inquiries and problems by routing customer to the contact and or department
  • Other duties as assigned

Job Requirements:

  • Previous customer service and/or call center experience a plus
  • Requires strong communication skills in order to work most effectively with customers
  • Excellent follow through and follow up skills
  • Valid driver’s license

Dealership Benefits:

  • Competitive wages
  • Training
  • Health, Dental, Vision, Life, Short and Long Term Disability Insurance
  • 401k 
  • Paid time off
  • Professional working environment

Start your career with DuPage CDJR.  Apply today!

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