Plano, TX Full Time 2 weeks ago

Position Title: Aviation Claims Examiner
Location: Plano, Texas

Tokio Marine HCC is a leading specialty insurance group with offices in the United States, the United Kingdom, Spain and Ireland, transacting business in approximately 180 countries and underwriting more than 100 classes of specialty insurance. U.S. Specialty Insurance Company (USSIC) is a member of the Tokio Marine HCC group of companies and is a recognized leader in aviation insurance. USSIC writes specialty insurance projects for general aviation and non-standard aircraft risks. USSIC operates through appointed agents throughout the United States. USSIC has an exciting opportunity for an Aviation Claims Examiner in our office located in Plano, Texas. Having an insurance claims or aviation background will be vital to your success in this role. In your role as the Aviation Claims Examiner, you will be responsible for ensuring that claims processing and claim payments are accurate, efficient and properly communicated. You will supervise and direct field investigators and consultants evaluating aviation accidents and exposures to make determinations regarding coverage, liability and damages.

During the first 6-12 months on the job you can expect to:

  • Interpret insurance policies and obtain a Texas adjusters license.
  • Learn the claims processes and workflows.
  • Develop and practice time management and decision-making skills to manage a caseload of approximately 100 claim files and provide a high level of customer service through prompt and thoughtful communications.

The Aviation Claims Examiner will spend the majority of the time reviewing investigation materials produced by independent adjusters. They will apply insurance contract provisions to the facts and circumstances presented to determine coverage, evaluate liability and settle first and third-party claims. The Aviation Claims Examiner will determine whether the proposed scope and cost of aircraft physical damage claims are consistent with the damage resulting from accidents covered by the policy. If you have the insurance claims or aviation background we are looking for, you will have the opportunity to develop critical and independent thinking skills to solve problems quickly, on demand, using your own resourcefulness and creativity. We will offer you the ability to join a company culture of trust, integrity and teamwork. You will find a competent and capable team already in place who are passionate and proud of USSIC. If you are intellectually curious, enjoy learning and creative problem solving, this position is for you. The successful candidate will need the following qualifications:

  • Bachelor's degree in Business Administration, Insurance, Aviation or a related field or the equivalent education and/or experience
  • Minimum of two years of insurance claims or aviation experience

Preferred qualifications:

  • Interest or passion for Aviation

Tokio Marine HCC offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking an energetic and confident individual to join our team of professionals. Tokio Marine HCC and its subsidiaries are equal-opportunity employers. Please visit for more information about our companies.
#CB#LI // PI113562990

  • Company:
    Tokio Marine HCC
  • Job Type:
  • Posting Date:
    9th May 2022
  • Valid through:
    9th Jun 2022
  • Location:
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