Care Coordinator - UM
CareCentrix
We have more than 20 years of experience working with payors and providers to create programs that improve quality and lower costs by allowing patients to heal or age where they want to be: at home. We currently manage care for 26 million members through over 8,000 provider locations.
Through advanced analytics, we determine the appropriate site for post-acute care, and provide support and coordination for patients and their families throughout care transitions, including to and from Skilled Nursing Facilities (SNFs) and through Home Health, Home DME, Home Infusion, and Home Sleep services.
12th Floor
Hartford, CT 06103
As a Care Coordinator for Government Programs – Medicare you will participate in the time sensitive collection of documentation required to manage patient cases of care from beginning to end. You will support the clinical nurses and ensure that patients are serviced in a timely manner, according to customer requirements.
Responsibilities:
- Provide focused resolution, support, and information to patients, providers and clinical staff.
- Manage cases and requests for services in a timely and accurate manner.
- Collect, verify, and confirm non-clinical information and escalate issues as needed.
- You love helping people solve problems and resolve issues.
- You embrace values of accountability, consistency, engagement, empowerment, respect, and outstanding service.
Qualifications:
- You have a high school diploma (required).
- You have a minimum of two years of strong business operations, insurance, quality improvement, or healthcare operations experience.
- You are able to interact with all levels of management and a diverse healthcare customer base.
- You are proficient with basic Microsoft Office applications.
What we offer:
- Starting Pay for external hires is $17.00/hr + Incentive Bonus Opportunity.The pay range included in this posting reflects future growth / earning potential.
- Full range of benefits including Health, Dental and Vision with HSA Employer Contributions and Dependent Care FSA Employer Match.
- Profit Sharing, generous PTO, 401K Savings Plan, Paid Parental Leave, free on-demand Virtual Fitness Training and more.
- Advancement opportunities, professional skills training, and tuition Reimbursement
- Great culture with a sense of community.
We are an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, national origin, religion, sex, disability, sexual orientation, gender identification, or being a qualified disabled veteran or qualified veteran of the Vietnam era or any other category protected by Federal or State law.
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