Aug 4th, 2022
Matrix Absence Management provides a full spectrum of consulting, administration leave, and case management services designed to manage all program aspects of employee absence. We consolidate the entire claim management and administrative process through a combination of insured and self-insured programs.

Acquired by Tokio Marine Group Inc. in 2011, Matrix has continued rapid growth. Matrix has offices in Phoenix, AZ (HQ), San Jose, CA, Hawthorne, NY, Austin, TX, and Portland, OR. Additionally, we are supported by a community of telecommuters for primarily workers compensation and clinical resources.

Partnering with us are two sister companies also owned by Tokio Marine Group, namely Reliance Standard Life Insurance, and Safety National Casualty Corp.
2421 W Peoria Ave., Suite 200
Bldg 200
Phoenix, AZ 85029
http://www.matrixcos.com/careers

Position Summary
The Claims Assistant will provide professional administrative support to the Integrated Claims teams and claimants. This individual will compile, organizes and analyzes claim information for inclusion in reports and client packages.
Essential Functions & Qualifications
Duties and Responsibilities:

  • Assist with electronic mail, filing, and general office duties relating to insurance claims.
  • Document claim updates in the claim database ensuring accuracy.
  • Assist in bill payment process, and data entry task and documentation production.
  • Utilizes the Claim System for inquiries and letter generation.
  • Resolves routine administrative problems and answers inquiries.
  • Routinely proofreads, revises and edits claim materials for accuracy, thoroughness and appropriateness.
  • Responsible and accountable for maintaining and protecting personal health information. Must maintain a high level of confidentiality and abide by HIPPA rules and regulations.

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice.

Additional Job Description

Work location may be flexible if approved by the Company except that position may not be performed remotely from Colorado.

EEO Statement
Matrix Absence Management is an equal opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, national origin, citizenship, age or disability, or any other classification or characteristic protected by federal or state law or regulation. We assure you that your opportunity for employment with Matrix depends solely on your qualifications.

Job Type: Full-time

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