MATHESON

Credit Representative

MATHESON

Aug 5th, 2022
MATHESON offers industrial gases, medical gases, specialty and electronic gases, propane, gas handling equipment, gas purification systems, industrial safety equipment, and gas engineering services to a variety of industries including food and beverage, medical and healthcare, automotive, electronics, aerospace, and more. The safety of our employees and customers is our first priority and paramount to our daily operations.

We firmly believe that our employees drive the success of the company. With success in mind as the ultimate goal, we strive to create and provide an environment that offers challenging, stimulating and financially rewarding opportunities.

Join us and discover a work experience where diverse ideas are met with enthusiasm, and where you can learn and grow to your full potential. We're looking for individuals who enjoy the entrepreneurial thrill of invention and who enjoy working as a team to create a satisfying outcome for our customers.
Irving, TX
https://www.mathesongas.com

Position Summary
Contact delinquent customers for payments. Research and resolve all inquiries and payment discrepancies related to assigned accounts. Maintain credit files; reviewing credit status and limits on problem and new and existing customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Position Accountabilities
1. Utilize judgment in scheduling collection and follow-ups on delinquent accounts. Must maintain detailed, neat, and accurate credit files.
2. Respond to all customer inquiries both verbal and written. Investigate and resolve payment discrepancies and disputed billings.
3. Apply payments to customer accounts.
4. Review credit worthiness of existing customers and obtain credit information on new customers. Recommend changes in extension or reduction of credit.
5. Heavy phone contact and correspondence with customers, sales force, and branches.
6. Plan and organize own work schedule under general supervision using company policies and procedures.
7. Accept, authorize and apply credit card payments and transaction with confidential and accurate application.
8. Responsible for obtaining payments from delinquent customers. Accurately apply, making adjustments to reflect any payment discrepancy.
9. Collaborate with sales team to minimize AR aging and avoid bad debt
10. Prepare summarization of accounts for upper management.
10. Refers unusual problems to Supervisor and Site managers.
12. Perform other projects and duties as assigned.

LOCATION AND HOURS OF WORK Typical hours for this position are from 8 a.m. to 5 p.m. Monday through Friday at MATHESON’s Newark, CA location. This is a full-time position and upon the request of the supervisor overtime may be requested on an occasional basis.

Job Type: Full-time

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Newark, CA 94560: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Applicants should be able to have Knowledge of AS400 or hot key based systems

Work Location: One location

If you require alternative methods of application or screening, you must approach MATHESON directly to request this, as we're not responsible for the employer's application process.

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