Customer Service Representative

Cash Express LLC

Aug 6th, 2022
$ 13 - 14 / Hour

Customer Service Assistant Manager

  • Cash Express is hiring at our Grayson & Olive Hill locations!!!
  • Contact Wilma Ward at 606-548-0804for more info.

Hiring for a full-time Assistant Manager who will support the manager in the daily operations of the branch office, which include customer service, collections, marketing, and general office management duties. Our ideal entry-level candidate will be an outgoing individual with a great attitude and exceptional work ethic, who understands the sense of urgency and will project a strong, positive, customer-friendly atmosphere.

We fully train so there no experience necessary as long as you are trainable and have the drive to work.

Duties & Responsibilities

  • Prepare and process personal loan applications and renewals
  • Provide excellent customer service while performing all tasks
  • Perform collection activities on delinquent accounts
  • Perform marketing strategies directed at both current and past customers as well as the general public and may include working community events, distributing flyers, visiting local businesses, and mailing letters
  • Interact regularly with the public

Requirements

  • Prompt and regular attendance
  • A valid state driver’s license, insurance, and reliable transportation to use for work
  • Willingness and ability to come in early, work late and work Saturdays
  • Strong communication skills
  • Strong computer skills with experience using standard applications, e-mail, and internet.
  • Ability to operate a variety of other office equipment, including a calculator, copy machine, printer, fax machine, and telephone
  • Willingness to follow all state and federal regulations as well as company policies and procedures
  • Ability to work inside and outside, drive, walk on uneven ground, and climb stairs
  • Ability to multitask, learn quickly & solve problems

Hours & Dress Code

  • 40+ work week
  • Monday – Friday: 8:45-5:30 or until work is completed
  • Saturday: 9-2
  • Sunday: closed
  • Dress code is business casual
  • Jeans and t-shirts can be worn on Fri-Sat
  • Tennis shoes can be worn any day

Compensation & Benefits

  • Exceptional earning potential through monthly bonuses
  • Competitive biweekly pay $13-$14 per hour
  • Christmas bonus
  • Training pay & a great learning experience
  • Sick pay (24 hours per year after six months of employment)
  • Vacation pay (up to 5 days within the 1st year, 1 week after 1 year, 2 weeks after 2 years)
  • Holiday pay
  • Medical, vision, dental, life insurance, accident, critical illness, and short-term disability offered
  • Opportunity for advancement

Job Type: Full-time

Pay: $13.00 – $14.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Overtime
  • Weekend availability

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer service: 1 year (Preferred)

Work Location: One location

If you require alternative methods of application or screening, you must approach Cash Express LLC directly to request this, as we're not responsible for the employer's application process.

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