Uline

Customer Service Representative

Uline

Aug 4th, 2022
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In 1980, Liz and Dick Uihlein recognized a local need for a shipping supply distributor and started Uline from their basement. Their first product was the H-101 carton sizer (still offered today). From those humble beginnings, the business has grown far beyond their expectations, while still remaining a family-owned and run company.

Uline is now North America's leading distributor of shipping, packaging and industrial supplies with over 1,700 box sizes in stock. Product lines have expanded to include retail, safety, material handling and janitorial items. Uline's 848-page catalog reaches businesses nationwide, offering 40,000 products always in stock for quick delivery. With over 8,500 employees in North America,

Uline has distribution centers near Chicago, IL; Minneapolis, MN; Allentown, PA; Los Angeles, CA; Atlanta, GA; Dallas, TX; Seattle, WA and Reno, NV as well as international locations near Toronto and Edmonton, Canada and in Mexicali and Monterrey, Mexico.
12575 Uline Dr
Pleasant Prairie, WI 53158
http://www.uline.jobs

Customer Service Representative

Starting from $25 to $30 per hour*
(* Includes estimated year-end profit sharing)

Texas Branch

2600 Rental Car Drive, DFW Airport, TX 75261

Uline. Where work ethic and hustle are rewarded. Customer Service is the heartbeat of our company.

Hours: Various shifts available.

Position Responsibilities

  • Guide and process customer orders and inquiries in a fast-paced environment using world-class technology.

  • Communicate with customers via phone, email and chat.

  • Solve customer problems and find best possible solutions.

  • Help customers navigate Uline’s website and place orders online.

  • Provide knowledgeable answers to questions about products, pricing and availability.

  • Respond to shipping inquiries and answer order status questions.

  • Become a product expert and understand each customer’s needs to provide real, effective solutions and deliver exceptional customer service.

Minimum Requirements

  • High school diploma or equivalent with 2+ years of relevant experience. Bachelor’s degree preferred.

  • Desire to provide the best possible experience for our customers.

  • Thrive in a fast-paced environment.

Benefits

  • Complete insurance coverage includes medical, dental, vision and more.

  • 401(k) with 5% employer match.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

  • Bonus programs that include annual performance, sales goals and profit sharing.

Employee Perks

  • Best-in-class, clean, modern facilities.

  • First-class fitness center.

About Uline

Uline is North America’s leading distributor of shipping, industrial and packaging materials. We’re a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 8,500 employees across 12 locations, it’s time you joined Uline.

Uline is proud to operate as a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening.

EEO/AA Employer/Vet/Disabled

#LI-DR1

#LI-TX001

(#IN-TXCS)

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

More jobs from Uline:

If you require alternative methods of application or screening, you must approach Uline directly to request this, as we're not responsible for the employer's application process.

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