We are currently seeking an experienced mortgage processing manager to help us build, manage, and mentor a team of rising all-star mortgage processors. The successful candidate will have experience in the mortgage industry as a sales or operations manager, a positive and motivational approach to productivity, and exceptional communication and training skills. If you are looking for an excellent opportunity to build and support a dream processing team, apply now!
- Please note that this is a position that is commissioned and salaried based and the yearly salary may vary.
- Job expectation is to be in the office as designated by the Operations Manager.
- Assist, mentor, and motivate team members to exceed daily, monthly, quarterly, and yearly goals and KPIs
- Instruct and enforce team members adherence to all state and federal regulations, mortgage lending and underwriting guidelines, and RESPA requirements while verifying loan applications from prospective home buyers, creating loan files, and processing loan closings
- Resolve, escalate, or remedy customer service issues in a professional manner
- Build a positive work environment through helpful relationships with additional team stakeholders: mortgage servicers, underwriters, mortgage operations manager/branch managers, and mortgage loan officers to ensure the loan transaction progresses smoothly
- Hire, recruit, onboard, train, direct, lead, and manage daily activities of mortgage loan processors, processing assistants and other team members
- Excellent interpersonal, communication, training, organizational, and time management skills are essential
- Demonstrable knowledge of the mortgage industry, loan products and programs (FHA, FNMA, FHLMC, Jumbo, VA, USDA, etc.), and state and federal regulations and laws (RESPA, etc.)
- Proficiency with Google Suite, MS Office, as well as AUS and LOS software, are assets
- 3-5 years of experience of high volume loan processing as a team lead in mortgage lending, mortgage banking, or at a credit union will be considered; 3+ years management experience in mortgage operations preferably in processing management, or as a sales manager or operations manager is desired
- NMLS preferred
Mako Mortgage Processing LLC
120 S. Dillard St. Winter Garden, Florida 34787
Sondra Motowidlak, CEO
Mako Mortgage Processing is a fast growing processing company in central Florida with growth to TX, NJ, CT, and OK by the end of the year! We are looking for the right “FIN” to join and grow our shark tank!
We are looking for an experienced manager that has a strong knowledge of the mortgage processing industry. Please note that this position is salary and commissioned based. You will be managing the team, handling your own pipeline, training and growing the Mako brand.
Mako Mortgage Processing LLC is located in Winter Garden, Florida, growing branches in NJ, OK, CT and TX with new states being added by the end of the year!