Benefit Recovery Group

Operations Analyst

Benefit Recovery Group

Aug 6th, 2022

Operations Analyst

The Operations Analyst supports BRG Operations by reviewing and responding to the performance of steady-state
processes. This role benchmarks processes through data to determine current performance, identify issues,
propose solutions, and implement said solutions. The role also produces recurring daily, weekly, and monthly
reports.

To succeed in this role, you must have proven success at benchmarking process performance through data, issue
identification and resolution, and report creation.

**Permanently remote position**

KEY RESULTS

The Operations Analyst’s key results are (1) routine assessment of steady-state processes to confirm either desired
performance or variance, (b) timely identification of process issues and solution planning, and (c) accurate and on –
time creation of recurring reports.

RESPONSIBILITIES

  • Maintain list of operational processes
  • Assess operational processes on cadence with data
  • Identify process variance/issues and possible solutions
  • Implement solutions
  • Create recurring reports

DESIRED BACKGROUND

  • Advanced user of Microsoft Excel
  • Proven experience creating reliable, accurate, and actionable reporting
  • Proven experience in identification of process variances and remediation
  • Intermediate knowledge of process capability analysis, basic statistics, and the DMAIC process
  • Bachelor’s degree

BENEFITS

  • Health Insurance: BRG pays 100% of their employee’s premium
  • Voluntary dental insurance, vision insurance, and life insurance
  • Short-term disability benefits (100% of premium paid by BRG)
  • 120 hours of paid time off for full-time employees
  • 401(k)

More jobs from Benefit Recovery Group:

If you require alternative methods of application or screening, you must approach Benefit Recovery Group directly to request this, as we're not responsible for the employer's application process.

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