UW Health

Patient Scheduling Coordinator - Otolaryngology Ent - University Hospital

UW Health

UW Health is the integrated health system of the University of Wisconsin-Madison, caring for more than 700,000 patients each year with 1,849 employed physicians and 21,000 employees at seven hospitals and more than 80 clinic locations. UW Health is governed by the UW Hospitals and Clinics Authority and partners with the UW School of Medicine and Public Health to fulfill their patient care, research, education and community service missions.
Madison, WI
http://www.uwhealth.org

W ork Schedule :

100% FTE, 40 Hours per week. Shifts scheduled Monday through Friday between the hours of 8:00 am – 4:30 pm, position will be 100% remote after initial training period. Hours may vary based upon operational needs of the clinic.

Pay :

UW Health offers a competitive compensation and benefits package. Work experience that is relevant to the position will be taken into consideration when determining the starting base pay.

Be part of something remarkable

Join the #1 hospital in Wisconsin!

Come facilitate and coordinate the care of our patients through effective and timely scheduling. This is a great role to start your career with UW Health. This position offers a wide range of growth opportunities to staff members dedicated to serving our patients.

We are seeking a Patient Scheduling Coordinator to:

  • Schedule complex appointments which require the coordination of multiple resources to complete scheduling for surgical and non-surgical procedures.
  • Evaluation of scheduling policies and procedures.
  • Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
  • Act as a liaison with leadership to determine scheduling resource needs.

Education :

Minimum – High school diploma or equivalent.

Preferred – Associate or Bachelor’s degree in Business Administration, Healthcare, or other related field.

Work Experience :

Minimum – One (1) year of previous experience in an office or customer service environment.

Preferred – One (1) year or more of electronic medical scheduling.

Our Commitment to Diversity, Equity, and Inclusion

UW Health is committed to being a diverse, equitable, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged. EOE, including disability/veterans.

University Hospital in Madison is a Magnet®-designated facility that’s ranked Wisconsin’s #1 hospital and considered one of the nation’s leading hospitals, teaching institutions and referral centers.

UW Hospital and Clinics benefits

If you require alternative methods of application or screening, you must approach UW Health directly to request this, as we're not responsible for the employer's application process.

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