Phoenix, AZ Full Time 2 weeks ago
State Board of Pharmacy License in good standing (This includes Pharmacy Technician, Trainee, and Assistant Licenses)
  • High school or equivalent diploma · 6+ months of experience working with computer and web based tools
  • 6 + months of experience working in billing · Experience recognizing and identifying patient medications
Job summary
As a Billing Specialist, you will be responsible for playing a critical role in assisting Amazon Pharmacy customers by aiding in completing multiple billing functions. This role will report to a Billing team lead. Successful candidates will be required to pass a pre-employment drug test.

Key job responsibilities

Core Responsibilities:
  • Process and submit insurance claims to all of our customers.
  • Analyze and verify all dates of service and billed amounts.
  • Verify client data for completeness and accuracy prior to billing cycle to ensure excellent customer service.
  • Communicate with patients by telephone and email in regards to their insurance and/or billing questions.
  • Research missing and incomplete information resulting in billing errors and denials.
  • Address insurance, reimbursement, and payment issues as appropriate by communicating with insurance providers, patients, and pharmacists.
  • Perform all other adjustments in a timely manner to reconcile accounts and completing unbilled reconciliations on a weekly basis.
  • Resolve insurance problems and patient issues that may have resulted from incorrect or incomplete information, therapy changes and pharmacy or shipping errors.
  • Complete prior authorizations with attention to detail and accuracy, then have the prepared prior authorization reviewed by a clinical pharmacist.
  • Perform other tasks assigned while working in a fast paced environment.
Preferred Qualifications:
  • National Pharmacy Technician Certification (PTCB or NHA)
  • Demonstrated ability to work as an effective team member
  • Strong organization skills and attention to detail · Experience working under pressure in a fast-paced work environment while consistently meeting standards for productivity and quality Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
  • Company:
    PillPack, LLC
  • Job Type:
  • Posting Date:
    9th May 2022
  • Valid through:
    9th Jun 2022
  • Location:
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