Scheduling Coordinator

We are currently looking to hire a scheduling coordinator for our Homecare agency here in Bloomfield, CT. This will be a Part Time position starting off and once fully trained , It will become a Full time position. We provide homemaking ,companionship and personal care services to the elderly. We are open seven days a week .

The general tasks of this job would be:

• Answering phones and assisting caregivers and clients with their concerns and questions
• Offering shifts to caregivers and into scheduling system
• Handling callouts and emergencies
• Educating/Orienting New Hires
• Covering staff call outs shifts , interacting with clients/family members
• Documentation in scheduling system
• Strong computer and organizational skills

Basic Qualifications

• 18 years or older
• Must be eligible to work in the United States
• High school diploma
• Must be willing to submit a background check ; any offer of employment is conditioned upon the successful completion of a background investigation.
• Must have home care experience

Required Skills

• Ability to work alone and make reasonable decisions
• Strong attention to detail
• Great customer service

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 10 hour shift
• 4 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• On call

COVID-19 considerations:
Everyone must wear a mask

Application Question(s):

• Do you have any homecare experience?
• Do you have reliable transportation?

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: Remote