Services LLC

Software Development Engineer, Global Mile Team Services LLC

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.

Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world.
Seattle WA, USA
  • Programming experience with at least one software programming language.
  • 1+ years of experience in software development
  • 2+ years of non-internship professional software development experience
  • Programming experience with at least one modern language such as Java, C++, or C# including object oriented design
  • 1+ years of experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems.

Job summary
***Position is available nationwide***

“Amazon spent first 25 years building a very large fulfillment network, and then had to double it in the last 24 months to meet customer demand, during the pandemic.” Andy Jassy, CEO of Amazon. In 2021, Amazon shipped &gt12B units in NA alone and ~5B units in EU. We expect this to double in next 3 years.

There are billions of packages shipped with different origin and destination nodes, different modes of transportation, and different schedules. This results in a highly dense transportation network model with multiple origin, intermediate and destination nodes, with paths between them representing possible routes for packages, and with different costs, carriers, times as attributes of each path. Network Operations team at Amazon plans, designs and runs this network to meet business targets of maximized shipments, minimized costs and carbon emissions, and improved speed and delivery accuracy to our customers.

Global Transportation Tech Services (GTTS) is responsible for creating a product portfolio that enables these network owners to monitor and manage their network better, with improved efficiency of day-to-day operations. In 2021, GTTS product suite generated incremental savings of $201M across NA & EU. These systems are used across NA & EU, by all transportation network operators. Our vision is to create comprehensive transportation network analytics, recommendation and management platform that helps teams track root cause that impact their network, troubleshoot faster and provides information needed to make better network decisions.

As part of the team, you will be able to build strong tech and business domain expertise in Logistics, and Transportation. We are a startup within Amazon, developing our next generation product suite and our roadmap has hard technical problems like Network modeling for current and future changes, Deep insights into network metrics by anomaly detection, classification, and prioritisation, simulation of impact, recommendation on action items, and auto-resolutions. We have a unique mix of large-scale machine learning problems, backend suite to automate and simplify actions, data engineering problems to model and monitor the network and frontend problems to improve the experience of our network operations team globally.

We are looking for enthusiastic engineers who are looking to make an impact, create innovative products in transportation, while operating at high scale.

*More about our teams and products:*
Network Monitoring team builds tools to allow Operators to measure and compare real-time capacity, asset utilisations and financial cost drivers. Our systems evaluates &gt600MM route combinations to assess capacity risks every 2 hours, improving visibility into network constraints for all weekly planning activities.

Network Capacity Planning team enables operators to execute transportation plans to maximize resource planning (trucks, labour) and volume assigned to each carrier. In 2021, 65MM caps were applied with zero human touches for effective utilisation of resources.

Network Topology team owns global solution to manage network intents and deploy network changes by translating business intents to change configurations. Our systems allow planning and sequencing of network changes, simulating impact of these changes on speed, cost, volume, and deploying network changes (150K network changes in 2021) to downstream systems by validating against operational constraints.

In addition, we have some core technology systems including data lake (&gt200TB of data storage, 3 TB data processed daily), Algo lake (Automated deployment of machine learning models, presented at AWS Reinvent in Vegas), and Data orchestration system processing 900+ jobs daily.

About the team
Global Mile Team Page:

Team Video:

  • Masters or Ph.D. in Computer Science, Computer Engineering or related technical discipline
  • Experience with development using AWS Technologies
  • Demonstrated ability to reach stretch goals in a highly innovative environment
  • Excellent analytical, design and problem-solving skills
  • Experience building highly available systems operating 24/7
  • Excellent verbal and written communication skills.
  • Working knowledge of Scrum, Agile, Kanban or equivalent software development methodologies.

By submitting your application here, you can apply once to be considered for multiple Software Engineer openings across various Amazon teams. If you are successful in passing through the initial application review and assessment, you will be asked to submit your career and personal preferences so that our dedicated recruiters can match you to the right role based on these preferences.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, visit

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

If you require alternative methods of application or screening, you must approach Services LLC directly to request this, as we're not responsible for the employer's application process.

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