Phoenix, AZ Other 1 week ago

Location: Rio West E Bldg (PHX-RWE1)
Additional Locations: None
Requisition ID: 60551


Are you ready to explore a world of possibilities, both at work and during your time off? Join our American
Airlines family, and you'll travel the world, grow your expertise, and become the best version of you. As youembark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on

Why you'll love this job

  • This job is a member of the Revenue Accounting Fraud Team within the Finance Division
  • You will evaluate credit card transactions for fraud and work with various teams to prevent fraudulent ticket usage and revenue loss.

What you'll do

  • Evaluates real time credit card sales in order to detect potential fraudulent activity
  • Takes appropriate course of action to identify and curtail fraudulent activity, using internal/external fraud tools and Sabre
  • Contacts credit card holders, credit card companies, and banks for credit card purchase verifications
  • Coordinates activity with Airport Customer Service departments and Corporate Security personnel in an effort to prevent fraudulent ticket usage

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

  • High School diploma or GED equivalency
  • 2 years work experience within airline or payments related fields

Preferred Qualifications- Education & Prior Job Experience

  • N/A

Skills, Licenses & Certifications

  • Data driven analytical thinker
  • Self-motivated and able to work in a team environment
  • Excellent verbal and written communication skills
  • Professionalism in all situations in the workplace and when working with customers
  • Trustworthy and dependable
  • Multitasking / time management
  • Previous customer service experience a plus

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.

Feel Free to be yourself at American

From the team members we hire to the customers we serve; inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Additional Locations: None
Requisition ID: 60551

  • Company:
    American Airlines
  • Job Type:
  • Posting Date:
    12th May 2022
  • Valid through:
    12th Jun 2022
  • Location:
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