Specialist III, Student Loans & Receivables
Salt Lake Community College
Aug 4th, 2022
$ 15.15 / Hour
Salt Lake Community College (also called SLCC) is Utah’s largest college with the most diverse student body. It serves more than 60,000 students on 10 campuses as well as through online classes. The college has a student to faculty ratio of 20:1. Since SLCC is a community college, it focuses on providing associate degrees that students transfer to any other four-year university in the state to satisfy their first two years of requirements for a bachelor's degree.
Salt Lake City, UT
Provide customer service and account support to aid in collection and daily operation activities for Student Loans & Receivables.
Essential Responsibilities and Duties
Perform accounts receivable collection, promissory notes, state tax liens, payment plans, and general office/clerical functions, which may include, but is not limited to: billing, account research, student/public relations, answering phones, collection calls, writing letters, filing/scanning, assisting students by answering phones, questions and providing account information. Perform other functions to facilitate the college and Student Loans & Receivable department goals and operations. Other duties as assigned.
Essential Responsibilities and Duties Continued Preferred Qualifications
Customer Service Skills, Proficient using Microsoft Office, and General Office Knowledge & Experience.
Minimum Qualifications
One year of post-high school education.
One year additional direct experience or training.
One year additional direct experience or training.
Knowledge, Skills & Abilities
Self-motivated and a team player.
Oral and written communication.
Ability to organize and set priorities.
Detail and accuracy oriented.
Work well under pressure.
Complete multiple tasks effectively in a busy and stressful office.
Proficient typing skills.
Working knowledge of Microsoft Office programs, especially Microsoft Excel.
Ability to learn a variety of software programs.
Ability to operate office equipment.
Ability to work with and safeguard confidential information.
Knowledge of College policies, procedures, and operations preferred.
Basic accounting skills.
Customer Service knowledge and skills.
Knowledge of general office procedures.
Ability to communicate effectively with a board range of diverse people, ability, culture, ethnic backgrounds, to maintain good working relationships across the College. Ability to work with all groups in a diverse academic, socioeconomic cultural and ethnic background of community college students, faculty, and staff, including those with disabilities.
Oral and written communication.
Ability to organize and set priorities.
Detail and accuracy oriented.
Work well under pressure.
Complete multiple tasks effectively in a busy and stressful office.
Proficient typing skills.
Working knowledge of Microsoft Office programs, especially Microsoft Excel.
Ability to learn a variety of software programs.
Ability to operate office equipment.
Ability to work with and safeguard confidential information.
Knowledge of College policies, procedures, and operations preferred.
Basic accounting skills.
Customer Service knowledge and skills.
Knowledge of general office procedures.
Ability to communicate effectively with a board range of diverse people, ability, culture, ethnic backgrounds, to maintain good working relationships across the College. Ability to work with all groups in a diverse academic, socioeconomic cultural and ethnic background of community college students, faculty, and staff, including those with disabilities.
Non-Essential Responsibilities and Duties
Write and update procedures for accounts receivable functions; correspond with students and sponsors regarding accounts; provide back-up in the office environment.
Special Instructions
- Please indicate on your resume if your work experience is full-time or part-time.
FLSA SLCC Information
Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law.
SLCC is a participating employer with Utah Retirement Systems (“URS”).
This position may require the successful completion of a criminal background check.