Team members are responsible for delivering exceptional guest experience and quality products. A Team Member functions primarily as the main connection between Whirld Concepts, Inc. and the guest.
Reporting Relationship: Shift Lead/Manager - General Manager

About Jamba

When you put truly good, straight from the earth ingredients in your body, you become a better you – and a better you makes for a better world. At Jamba we blend whole foods with a higher purpose. Creating blends full of goodness that get you moving and inspire you to pour that goodness forward.

General

  • Deliver the ultimate guest service experience and impressions of the Jamba brand
  • Able to clearly and concisely communicate product knowledge and information to all guests
  • Responsible for product and service standards
  • Foster an environment of team work
  • Maintain exceptional guest service metric scores
  • Communicates clearly, concisely and accurately in order to ensure effective shift operations.
  • Follow all company operations policies and procedures

Operations

  • Execute quality store operations
  • Clean blenders, small wares, merchandise and physical plant as necessary
  • Must be able to operate food preparation machinery
  • Stocking of all supplies
  • Respond to directions in an accurate and timely manner
  • Adhere to all Jamba food safety and security guidelines while respecting Whirld Concepts, Inc.
property
  • Master each station within store
  • Successfully complete the Jamba store and Whirld Concepts, Inc. company policy trainings

Guest Service

  • Responsible for delivering an exceptional in-store experience
  • Execute guest service standards through the utilization of B.O.O.S.T.
  • Recommend appropriate products to meet guest's needs
  • Enhance guest experience through engagement and sampling

Requirements:

  • Must be 16 years of age or older
  • Computer skills including some Microsoft software and register skills
  • Must be able to lift 30-40 lbs regularly throughout shifts
  • Ability to stand, bend, reach and scoop through-out assigned shift
  • Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging
from 40° F to -10° F

Business Management

  • Provide a healthy, consistent product
  • Consistently make and serve all Jamba products to specifications
  • Follows health, safety and sanitation guidelines for all products
  • Executes proper portion control with all ingredients
  • Must be able to operate cash register and handle cash transactions while adhering to Whirld Concepts, Inc. cash handling policies

Job types: Full-time, Part-time

Work location: On-site

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