Phoenix, AZ Full Time 1 week ago

Note: MariSol will require a job application be completed prior to an interview.

Hiring immediately! Member Service Reps, this is a great opportunity for you!!! MariSol Federal Credit Union is currently seeking a Member Service Representative. We are looking for people who want to join a small organization and grow with it. This job requires no evenings or regular weekend hours. This is not a remote or work from home position. Staff are required to work onsite. We are looking for upbeat and reliable applicants. Solid customer service and cash handling skills are a necessity, not an option. This position may require travel in the Phoenix Metropolitan area.

The Member Service Representative selected will:

  • Assist MariSol Federal Credit Union members with their financial transactions, involving paying and receiving cash and other negotiable instruments.
  • Post transactions to member accounts and maintain member records.
  • Assist members with opening and closing accounts.
  • Answer questions about all products and services MariSol offers.
  • Identify cross-selling opportunities and proactively cross-sell services.
  • Resolve member problems that are within your authority or to the proper department for resolution.
  • Welcome members and provide routine information concerning products and services.
  • Balance cash drawer transactions daily.
  • Perform special projects as assigned.
  • Keep lobby and member service area neat, clean, and orderly at all times.
  • Other duties as assigned.

Skills/ Requirements

  • High school diploma or equivalent
  • Cash handling experience, preferred
  • Cross-selling
  • Spanish bilingual
  • Ability to read, write, speak and use proper grammar in English
  • Good interpersonal skills
  • Good communication skills
  • Analytical ability
  • Must be able to use Microsoft Excel and Word

MariSol Federal Credit Union has been in business since 1954 and is a certified Community Development Financial Institution. We are looking for people who believe in our mission: ‘Empowering our members through financial inclusion by access to affordable and equitable financial solutions.’

Work Remotely

  • No

Job Type: Full-time

Pay: $16.00 - $18.00 per hour


  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance


  • 8 hour shift


  • High school or equivalent (Preferred)


  • Cash Handling: 1 year (Required)
  • Banking: 2 years (Preferred)


  • Spanish (Required)

Work Location: Multiple Locations

  • Company:
    MariSol Federal Credit Union
  • Job Type:
  • Posting Date:
    12th May 2022
  • Valid through:
    12th Jun 2022
  • Location:
  • Est. Salary:
    $16-18 / HOUR
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