Equifax

Unemployment Claims Specialist

Equifax

Aug 5th, 2022
Founded over 100 years ago, Equifax is a data, analytics & technology company employing 10,000+ employees across 24 countries and is regarded as a global leader. We provide first-class information products and services to our customers which include the largest financial institutions, telecommunications providers and utilities in Australia and around the world. One billion consumers and over ninety million business customers worldwide rely on Equifax to organise, assimilate and analyse data.

Equifax is also recognised as one of the three largest credit reporting agencies in the world and has grown from a consumer credit information company into a leading provider of insights that helps its customers make more informed decisions and live their financial best. Our company has been serving the Australian and New Zealand markets for over 60 years and have continuously challenged ourselves to do better, whilst consistently producing strong financial results.

Put simply, Equifax helps to power the financial future of individuals and organisations around the world.
Atlanta, GA
https://www.equifax.com/about-equifax/careers

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.

The Unemployment Claim Specialist – Entry Level

The Unemployment Claims Specialist functions as the state expert for screening claims and responding to state documents for our clients. This position acts as a liaison between our customers and state unemployment agencies and is responsible for analyzing and responding to claim-related documents within predetermined time limits. This role is onsite and is located in Earth City, MO

What You’ll Do

  • Work in our beautiful office located in Earth City, MO

  • Analyze individual case information by reviewing data accessed through the PC, from documented telephone calls or document images, to determine if the facts warrant a response.

  • Initiate timely telephone calls, faxes or emails to customers, completed by co-workers, to obtain, document or pass along needed information.

  • Works as a team with our Unemployment Insurance Consultants to ensure accurate and necessary information retrieved from customers is documented clearly and thoroughly into our database.

  • Investigates and resolves state agency concerns with supervisor, other departments and/or State Relationship Managers in a timely manner.

What experience you need

  • High School Diploma or GED

  • Minimum of 1 year of experience working in customer service, organization of work duties and performing job functions independently

Extra Points for any of the Following

  • Previous experience or familiarity with Unemployment Insurance and the Unemployment Claims process

  • Previous office experience with an emphasis on customer service, organization of work duties and performing job functions independently

  • Proficiency with Google or Microsoft Office PC applications including Word, Excel, and Outlook

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you require alternative methods of application or screening, you must approach Equifax directly to request this, as we're not responsible for the employer's application process.

RedHired TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction.

By applying to a job using RedHired you are agreeing to comply with and be subject to the RedHired Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.

RedHired

All job types
Contract
Full-time
Part-time
Permanent
Temporary
Other

All locations
Alabama
Alaska
American Samoa
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
District of Columbia
Florida
Georgia
Guam
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Northern Mariana Islands
Ohio
Oklahoma
Oregon
Pennsylvania
Puerto Rico
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
U.S. Virgin Islands
United States Minor Outlying Islands
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming