Social Service Specialist I/II Call Center - 19-AR017

Social Service Specialist I/II

Announcement 19-AR017

Starting Salary:

Level I: $35,059.00/Annually Full State Benefits

Level II: $37,687.39/Annually Full State Benefits


Join our fast paced, high volume processing center to determine eligibility for SNAP (formerly Food Stamps) and Child Care programs. Help DHS provide expedited services to Oklahoma families in need.

Essential Functions:

  • Interviewing and processing electronic renewals
  • Interpreting and applying policy and procedures
  • Providing clear documentation of casework
  • Other duties as assigned

Minimum Qualifications:

Education and Experience requirements consist of:

Level I

  • A Bachelor's Degree
  • OR, an equivalent combination of education and experience, substituting one year of experience in professional social work for each year of the required education.

Level II

  • A Master's degree;
  • OR, a Bachelor's degree and one year of experience in professional social work;
  • OR, an equivalent combination of education and social work, substituting one year of professional social work for each year of the required education.

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