Virtual Insurance Follow Up Representative

Insurance - External - CSO

Description

SHIFT: Work From Home
SCHEDULE: Full-time


Do you have the career opportunities you want in your current role? We have an exciting opportunity for you to join the
nation’s largest provider of healthcare servicesas an Insurance Follow-Up Representative.
Our employees come first. We provide a
total compensation packageto make sure your needs are met. Choose the medical coverage package that best suits you. Look after your loved ones while still getting paid with our Paid Family Leave. Plan for your future with our matching 401k or opt-in for several other benefits including tuition assistance, student loan repayment, family and medical flex spending accounts, life insurance, and identity theft protection.
Parallon is dedicated to the
growth and developmentof our colleagues. We will provide you the tools and resources you need to succeed in our organization. We are currently looking for an ambitious individual like you to help us reach our goals. Unlock your potential here!
As an
Insurance Follow-Up Representative, you will process medical insurance accounts to address claim issues and to affect payment and/or bring them to resolution. You will research claim status with carriers via various portals to reach resolution and payment of claims.

What you will do in this role:

  • Status account and document all work performed in the company and client computer systems.
  • Assess accounts to determine the next appropriate course of action in line with company policies and procedures.
  • Place outbound calls to insurance companies, guarantors, patients, doctors’ offices and/or facilities and handle incoming calls as necessary utilizing proper customer service protocol.
  • Process related correspondence from insurance companies and perform pertinent follow-up.
  • Reconcile balances and payments between insurance companies and clients computer systems.
  • Escalate issues to Team Lead or Manager as necessary
  • Duties may vary by location
  • Adheres to and supports organizational IT&S standards, policies, and procedures.
  • Adheres to Code of Conduct
  • Performs other duties as assigned

Qualifications

  • Knowledge of medical and insurance terminology (such as procedure codes, diagnoses, and patient liability), and full understanding of hospital/physician billing
  • Ability to read and understand EOB statements
  • Understanding of co-pay, co-insurance, primary and secondary payer in regards to medical insurance coverage, paper and electronic claims processing
  • Minimum 1-2 years’ experience in Medical Billing/Follow-up for a facility, medical clinic, or doctor’s office and experience with Microsoft Office suite and standard office equipment required
  • High school diploma or equivalent preferred

Parallon is an industry leader in revenue cycle services. We partner with over 650 hospitals and 2,400 physician practices nation-wide. Our parent company, HCA Healthcare has been named a
World’s Most Ethical Company by Ethisphereand is ranked in the
Fortune 100.

If you find this opportunity compelling, we encourage you to apply.
We promptly review all applications. If you are highly qualified you will hear from one of our managers. We are actively interviewing so apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#BCOM

If you require alternative methods of application or screening, you must approach Insurance - External - CSO directly to request this, as we're not responsible for the employer's application process.

RedHired TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction.

By applying to a job using RedHired you are agreeing to comply with and be subject to the RedHired Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.

RedHired

All job types
Contract
Full-time
Part-time
Permanent
Temporary
Other

All locations
Alabama
Alaska
American Samoa
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
District of Columbia
Florida
Georgia
Guam
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Northern Mariana Islands
Ohio
Oklahoma
Oregon
Pennsylvania
Puerto Rico
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
U.S. Virgin Islands
United States Minor Outlying Islands
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming