Through consistent adherence to investigative protocols that are built on the principles of objective and impartial fact-finding, fundamental fairness, and a respect for the rights of all parties involved, the Workplace Investigator helps protect Nemours’ business interests and the rights of its Associates. The Workplace Investigator is accountable for conducting a professional, successful, and proficient investigation, and for clearly articulating and reporting their outcomes to the appropriate parties.
- The Workplace Investigator receives investigation requests from a variety of sources, including the Human Resources Department, the Compliance and Ethics Department, the Legal Department, and Management. The Workplace Investigator must determine the proper level and scope of investigation based on the subject matter and issue complexity involved; define the general approach and strategy; and adhere to an investigation timetable that is sensitive to operational needs, Associate rights, and the need for accurate, thorough investigations.
- Conducts complete, objective fact-findings and review that is not tainted by personal or organizational agendas.
- The Workplace Investigator must investigate allegations in a timely, impartial, confidential, thorough manner, and as a matter of course, make judgments regarding credibility and reasonableness.
- The Workplace Investigator must be sensitive to and alert to any signs of retaliatory behavior in the course of the investigation or subsequent to the investigation.
- The Workplace Investigator is responsible for making constructive suggestions for actions by the responsible managers; where systemic problems or program weaknesses are identified, he/she may make recommended corrective actions.
- The Workplace Investigator is assigned non-investigatory work as required, including workplan, special project, and/or day-to-day compliance program functions.
- Maintains all sensitive/confidential/attorney-client privilege files as appropriate.
- Assesses on annual basis the relevance and effectiveness of new hire and annual compliance training modules and recommends modifications as needed.
- Supports all members of the Compliance and Ethics Team in achieving an effective compliance program.
- Provides training and education on compliance topics as directed by the Chief Compliance Officer.
- Quarterly, supports the Finance, Audit and Compliance Committee of the Board of Directors at the discretion of the Chief Compliance Officer.
- Advanced degree required
- Association of Workplace Investigators (AWI Certificate), Certified Healthcare Compliance preferred
- At least 5 years experience in related role